HELPFUL INFORMATION AND RESOURCES

Tracy is not able to facilitate emergency support, however, please see below a list of useful resources locally and nationally.  Please note – if you feel yourself or someone you know is in need of immediate care, always call 999.

NHS 24 – 111 (this is a 24-hour, freephone service)

Please call this number for non-urgent medical support.

Mental Health Assessment Service – 0131 537 6000

This is an emergency assessment service based at The Royal Edinburgh Hospital (24-hours) and The Royal Infirmary Edinburgh (Mon – Thurs 5pm to 8am and from Fri 5pm to Mon 8am).  You can find more details on the website

Edinburgh Crisis Centre – 0808 801 0414 (this is a 24-hour, free helpline)

This service offers face to face support and aim to see you the same day that you call.  As well as calling the number above you can also text 07974 429 075, email crisis@edinburghcrisiscentre.org.uk or visit the website for more details.

Edinburgh Samaritans – 0131 221 9999 (9am – 10pm) 

If you are feeling suicidal or need emotional support, you can call Edinburgh Samaritans and speak with someone over the phone.  You can also email jo@samaritans.org or visit the website

Breathing Space – 0800 83 85 87 (freephone, Mon – Thurs 6pm to 2pm, Fri 6pm to Mon 6am)  

Breathing Space offer support in the hours when other services may not be available, e.g. GP’s. You can visit the website for more information.

National Domestic Abuse and Forced Marriage Helpline – 0800 027 1234 (24-hours) 

This service is run by Women’s Aid. You can find out more on the website.

UK Domestic Abuse Violence Helpline – 0808 2000 247 (24-hours, freephone) 

This is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The services is run in partnership between Women’s Aid and Refuge. For more information please visit the website.

Mental Welfare Commission Advice – 0800 389 6809 (freephone, Mon – Thurs 9am to 5pm, Fri 9am to 4.30pm) 

The Mental Welfare Commission is an independent organisation working to safeguard the rights and welfare of everyone with a mental illness, learning disability or other mental disorder. Visit the website for more information.

Social Care Direct – 0131 200 2324 (Mon – Thurs 8.30am to 5pm, Fri 8.30am to 3.55pm) 

You can ask for advice or refer yourself or someone you know in Edinburgh through the Social Care Direct service.  You may need help due to illness, frailty, disability or concerns about safety of an adult or child at risk of harm.  You can phone the number above or email socialcaredirect@edinburgh.gov.uk, find out more on the website.

Edinburgh Carers Council – 0131 270 6087 

Information for carers or family members can be accessed through the website.

Victim Support Scotland – 0345 603 9213 (freephone, Mon – Fri 8am to 8pm)

Victim Support provides support to all those affected by crime for as long as you need them, you can find out more on their website.

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Edinburgh Rape Crisis Centre – 0131 556 9437 (for referrals and appointments, voicemail service)

Free and confidential emotional and practical support, information and advocacy to women, all members of the transgender community and young people aged 12-18 who have experienced sexual violence at any time in their lives. Visit the website for more details.

Rape Crisis Scotland – 0808 801 0302 (freephone, 6pm – midnight every day)

Rape Crisis Scotland provides a national rape crisis helpline and email support for anyone affected by sexual violence, no matter when or how it happened. For more information visit the website.

Shakti Women’s Aid – 0131 475 2399 (Mon – Fri 9.30am to 4pm)

This service provides help for black minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse. Call the number above or email info@shaktiedinburgh.co.uk. Visit the website for more information.

Saneline - 0300 304 7000 (6pm – 11pm)  

Saneline is a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.  For more information visit the website.

Alcoholics Anonymous – 0800 9177 650

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. You can also email help@aamail.org or find out more on the website.

Narcotics Anonymous - 0300 999 1212 (10am to midnight)

This is a non-profit fellowship or society of men and women for whom drugs had become a major problem. They are recovering addicts who meet regularly to help each other stay clean. You can find out more on the website.

Marijuana Anonymous – 0300 124 0373  

The primary purpose of this service is to stay free of marijuana and to help the marijuana addict who still suffers achieve the same freedom.  Visit the website for more information.

UK Smart Recovery – 0330 053 6022

The purpose of this service is to help individuals seeking abstinence from addictive behaviours
to gain independence, achieve recovery and lead meaningful and satisfying lives. Find out more on the website or email info@smartrecovery.org.uk.

Al-Anon – 020 7403 0888

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. For more information visit the website.

Alateen – 020 7593 2070

Alateen is for teenage relatives and friends of alcoholics and is a part of Al-Anon. See more at the website.

Codependency Anonymous

Co-Dependents Anonymous (CoDA) is a set of informal self-help groups made up of men and women with a common interest in working through the problems that co-dependency has caused in their lives.  See the website for more information.

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Families Anonymous

Families Anonymous is a world-wide fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems. For more information see the website.